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GENERAL TERMS AND CONDITIONS OF SALE
Preamble
These General Terms and Conditions of Online Sale (hereinafter “GTC”) govern the contract for the sale and purchase (hereinafter the “Contract”) of the products (hereinafter the “Product” or “Products”) offered by G.A. Lab, with registered office at Via dei Maniscalchi 22, 41012 Carpi (MO), Italy, VAT no. 03801590369 (hereinafter the “Seller”), through the website www.arovescio.com (hereinafter the “Website”).
These GTC apply exclusively to users qualifying as consumers pursuant to Article 3, paragraph 1, letter a) of Italian Legislative Decree no. 206/2005 (“Consumer Code”), namely natural persons acting for purposes unrelated to any business or professional activity, and who are of legal age.
All information on the Website is provided in Italian. The Customer declares to have read these GTC before placing an order and to have the legal capacity to enter into a binding contract.
The Customer further declares that the purchase of the Products is intended exclusively for personal use and is not related to any professional or business activity.
1. Subject
These GTC govern the rights and obligations of the parties in the context of the distance sale of goods offered on the Website www.arovescio.com.
2. Territorial scope
These GTC apply exclusively to sales made to consumers resident or domiciled within the territory of the European Union.
3. Contractual documents
The Contract consists of the following documents:
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these General Terms and Conditions of Sale;
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the order confirmation.
Images of the Products displayed on the Website are for illustrative purposes only and do not constitute a contractual element.
4. Receipt of the order
The confirmation of the order placed through the “validation click” constitutes an irrevocable commitment for the Customer, without prejudice to the cases provided for in these GTC, in particular those concerning the right of withdrawal and the execution of the order.
5. Acceptance of the order
The Contract shall be deemed concluded only upon confirmation of the order by G.A. Lab.
The Customer will receive an email containing the order confirmation and all essential elements of the Contract (purchased Products, prices, shipping costs, delivery times).
G.A. Lab reserves the right not to confirm an order for any reason, including issues related to Product availability or anomalies in the received order.
G.A. Lab shall not be held liable for delivery errors due to incorrect or incomplete data provided by the Customer, nor for damage to the Products occurring after delivery to the carrier or for delays attributable to the latter.
6. Product availability
Offers on the Website are valid while stocks last.
In the event of unavailability of one or more ordered Products, G.A. Lab will promptly inform the Customer by email and will refund the price and shipping costs paid, using the same payment method or by bank transfer.
7. Prices and invoicing
Prices are expressed in Euro and include taxes.
The applicable price is the one indicated on the Website at the time the order is submitted. Prices may be subject to change; therefore, the Customer is invited to verify the final price before confirming the order.
Shipping costs are not included in the price and are indicated separately in the order confirmation. The reference price for any discounts is the official list price provided by the brand.
8. Payment methods
Payment is due at the time of the order and may be made using the methods available on the Website.
The Customer guarantees that they are the holder or legitimate user of the chosen payment method. In the event of non-receipt of payment, G.A. Lab reserves the right to cancel the order.
For credit card payments, G.A. Lab may request a copy of an identity document to verify card ownership. Failure to provide such documentation may result in order cancellation.
Payment data are processed through a secure SSL (Secure Sockets Layer) connection.
9. Transfer of risk
The risk of loss or damage to the Products shall pass to the Customer upon delivery of the Products to the carrier.
During the withdrawal period, the Customer is responsible for the safekeeping of the Product. Any damage or destruction shall be borne by the Customer.
10. Order fulfillment
The order shall be fulfilled within the timeframes indicated on the Website and in any case within 15 days from order confirmation, unless the Product is unavailable or otherwise agreed between the parties.
In the event of unavailability, the Customer will be promptly informed.
15. Warranty
Only AROVESCIO branded Products are sold on the Website www.arovescio.com, purchased directly by the Seller from authorized manufacturers or suppliers.
The Products are new, original, and compliant with market quality standards. G.A. Lab carries out quality checks prior to shipment.
Any lack of conformity must be reported within the time limits provided by law by contacting Customer Service. The Customer is entitled to repair or replacement of the Product within the time limits established on the Returns and Refunds page or, where applicable, to a price reduction or termination of the Contract pursuant to Article 130 of the Consumer Code.
All Products are supplied with an identification tag, which must not be removed. In the event of withdrawal, G.A. Lab may refuse the return or refund if the Product is missing the tag, has been altered, or damaged.
16. Use of the Website
Product descriptions and images are provided by G.A. Lab’s suppliers. Images are for illustrative purposes and may differ slightly from the actual Product due to device display settings used by the Customer.
G.A. Lab shall not be liable for any issues arising from the use of the Website or the technologies employed.
17. Intellectual property
The Website, trademarks, and distinctive signs used are protected by intellectual and industrial property laws. Any unauthorized reproduction or use is prohibited.
The Customer does not acquire any rights to the trademarks displayed on the purchased Products.
18. Personal data protection
G.A. Lab is the data controller of the personal data provided by the Customer. For further information, please refer to the Privacy Policy available on the Website www.arovescio.com.
19. Electronic signature
The “validation click” constitutes an electronic signature and has the same legal value as a handwritten signature.
20. Entire agreement
These GTC constitute the entire agreement between the parties. Any different conditions communicated by the Customer shall not be binding.
21. Communications
For any communication, G.A. Lab may be contacted at the following details:
G.A. Lab
Via dei Maniscalchi 22
41012 Carpi (MO) – Italy
VAT no. 03801590369
Email: shop@arovescio.com
22. Governing law and jurisdiction
The Contract is governed by Italian law. Any dispute shall fall under the exclusive jurisdiction of the Court of Modena.